Shopify Premium
for Zendesk

agnoStack empowers Shopify retailers of all sizes to provide post-purchase experiences that match the incredible products they sell...and the websites they sell them on.

A customer support agent's best friend

View, manage and take action on data from your Shopify (or Shopify Plus) store directly within Zendesk®.

agnoStack empowers Zendesk Commerce retailers to provide post-purchase experiences that match the incredible products they sell...and the websites they sell them on.

Order Workspace

Seamlessly communicate across email, social and chat - directly access/lookup/modify/create customer orders.

Customer Insights

Easily actionable customer data across your Commerce, CRM and Marketing systems.

Integrated Reminders

Individual agent and order level reminders to never forget to get back to a customer.

Advanced Macros

Simplify common replies containing data across your Commerce, Shipping and Payment platforms.

Unified Timeline

View all order, shipping, marketing and ticketing related events in a single chronological list.

Customer & Order Notes

Simple editable agent notes on customer preferences and order details.

Conversational CRM

From Sales to Service - Zendesk captures the full customer journey with rich, fluid conversations.

Customers - Not Queues!

Quickly keep a heads up view on VIP customers, frequent purchasers - or orders that need extra help.

Zendesk is trusted by the largest, and the fastest-growing, retailers across the globe

agnoStack's "Shopify Premium for Zendesk" solution is available localized in your agent and customer's prefered language, significantly improving your customer's experience with your brand and your agent's effificiency.

Marcy Johnston - testimonial
I LOVE this product and would recommend it to anyone. agnoStack made a huge difference to our agent workflow, as well as overall customer experience - from nearly the very first day. And their customer support is incredible!

Empowering Shopify retailers

of all types & sizes to provide faster, more seamless and more intuitive customer support regardless of software stack.

14 day free trial on all initial installations. Volume discounts available.